Privacy Policy
Effective Date: [01/02/2025]
1. Introduction
Welcome to Titamall. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the TitaMall mobile application (com.titamall.app) and related services.
By using our website, mobile application, and services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.
2. Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number, shipping address, and payment details.
- Account information, such as login credentials, order history, and preferences.
Device and Usage Information
- IP address, browser type, operating system, device identifiers, and mobile network information.
- Pages visited, interactions on our website and app, and other usage data.
Login Information
- If you use Sign in with Apple, we collect only the information you choose to share, such as your name and email address. You may choose to hide your email address, in which case we will receive a unique, private relay email address.
- If you use other third-party login services (e.g., Google or Facebook), we collect only the information permitted by the service, such as your name and email address.
Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to improve your shopping experience, analyze website traffic, and deliver personalized content.
- If you use our mobile app, we may collect data for tracking purposes, such as advertising identifiers (e.g., IDFA) and app usage data. This data is used to provide personalized ads and improve our services.
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling orders.
- Providing customer support and responding to inquiries.
- Improving our website, app, and services.
- Sending promotional offers and updates (if you have opted in).
- Ensuring security, fraud prevention, and compliance with legal obligations.
- Analyzing user behavior and trends to enhance user experience.
4. Sharing Your Information
We do not sell your personal data. However, we may share information with:
- Payment processors for secure transactions.
- Shipping providers to fulfill deliveries.
- Service providers for website analytics, marketing, and app functionality.
- Legal authorities if required by law or to protect our rights and safety.
If your data is shared with third parties for tracking purposes (e.g., advertising or analytics), we will obtain your consent where required by law.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and secure protocols. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
For U.S. Residents (CCPA Compliance)
- Access: Request a copy of the personal data we hold about you.
- Deletion: Request deletion of your personal data.
- Opt-Out: Opt out of the sale or sharing of your personal data (if applicable).
- Non-Discrimination: Exercise your rights without discrimination.
For EU/UK Residents (GDPR Compliance)
- Access, Rectification, and Erasure: Request access to, correction of, or deletion of your personal data.
- Restriction and Objection: Restrict or object to the processing of your data.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, contact us at [hello@titamall.com]. We will respond to your request within the timeframes required by applicable law.
7. Third-Party Links
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Tracking and Advertising
If you use our mobile app, we may use tracking technologies (e.g., IDFA) to deliver personalized ads and analyze app usage. You can manage your tracking preferences through your device settings:
- iOS Devices: Go to Settings > Privacy > Tracking and toggle off “Allow Apps to Request to Track.”
We comply with the Apple App Tracking Transparency (ATT) framework and will request your consent before tracking your activity across apps and websites owned by other companies.
9. Sign in with Apple
If you choose to use Sign in with Apple, we collect only the information you choose to share, such as your name and email address. You may choose to hide your email address, in which case we will receive a unique, private relay email address. We do not use this information for advertising purposes without your consent.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [hello@titamall.com]
- Address: 30 N Gould St #35151, Sheridan County, WY 82801, USA
- Phone: +1 307 8295419
- Service Support: +1 307 2077801
Thank you for trusting Titamall with your personal information.